Black Friday 2023: The Anti-Scam Friday Guide!
Black Friday 2023 falls on 24 November, and with it comes a wave of tempting deals. But beware: it's also the favourite season of online fraudsters.
E-MED-CYBER is your ally in this jungle of mega sales, equipping you with an arsenal to avoid the traps and recover your money in the event of fraud.
Before You Click "Buy":
Ruthless Review Checking: Before you commit, dive into the reviews on sites such as TrustPilot or Signal-Arnaques. Beware of fake reviews, which may be planted by unscrupulous sellers.
A Hawk's Eye on Online Shops: Before completing your purchase, run a quick check on Scamdoc.com. This tool uses artificial intelligence to assess the reliability of e-commerce sites.
Browser Extensions – The Knights of the Web: Security extensions such as Web of Trust or Norton Safe Web warn you of potential risks and block malicious sites.
While You Wait for Your Parcel:
Red Alert on Delivery Scams: Watch out for fake delivery notifications. Never click on links or reply to suspicious messages. For more information on prevention, visit the DGCCRF website.
The Legal Armour of Delivery: The seller is responsible for delivery until you receive your order. Find out about your rights on Service-public.fr.
If Something Goes Wrong:
Talking to the Seller – The First Line of Defence: If the seller is responsive, it is often a sign of a simple misunderstanding. If you get no reply, consult UFC-Que Choisir or 60 Millions de Consommateurs for advice on the steps to take.
Chargeback – The Heavy Artillery of Getting Your Money Back: If you paid by card, contact your bank to start a chargeback procedure. Services such as Chargeback.fr can help you recover your money.
Strength in Numbers – Collective Complaint: In the event of fraud, join forces with other victims to file a collective complaint. Platforms such as Signal-Arnaques can make this process easier.
Legal Advice – The Elite of Your Strategy: For significant losses, legal advice may be necessary. Associations such as CLCV or Familles de France can point you in the right direction.
Important Legal Details:
Cooling-Off Period: In France, consumers have a 14-day cooling-off period in which to cancel an online purchase after receiving the item, as stipulated by the Code de la consommation.
Statutory Delivery Time: If no delivery time is specified, the seller must deliver the goods within a maximum of 30 days of the order, in accordance with article L216-1 of the Code de la consommation.
In the event of a dispute, don't forget the Consumer Mediator!
With E-MED-CYBER at your side, Black Friday 2023 can be a safe and rewarding online shopping experience. Follow these tips and use the recommended tools for a risk-free bargain hunt. Stay safe, and happy shopping!